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Case Studies

Real systems, measurable results

Ten in-depth looks at how Indonesian companies rebuilt their operations on ERPNext, custom web platforms, and mobile apps. Every case covers the real constraints, the architecture decisions we made, and the numbers the business saw after go-live.

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Industries served
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Companies onboarded
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Years of delivery
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Client retention
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10 case studies
Manufacturing

Three plants running on one production system

An auto-parts maker supplying national assemblers ran each of its three plants on separate spreadsheets. We unified planning, BOM, and quality on ERPNext, added a supplier portal, and put shop-floor reporting on Android tablets.

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Plants unified
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Lower scrap rate
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Faster WIP visibility
ERPNextManufacturingWeb PortalMobile
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Distribution

Canvassing sales that sync from anywhere

A fast-moving consumer goods distributor closed its books six weeks late every month because fourteen branches reconciled by email. We consolidated selling, stock, and accounts in ERPNext, then took ordering both online and offline.

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Branches consolidated
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Reps on the app
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Faster monthly close
ERPNextDistributionOffline MobileWeb Portal
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Retail & F&B

Forty-two outlets closing books the same night

A coffee and bakery chain grew to 42 outlets without central visibility on stock or franchise performance. We put POS, central-kitchen production, and royalty accounting on ERPNext and rebuilt the cashier app for offline reliability.

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Outlets live
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Faster checkout
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Offline-capable
ERPNextRetailPOSMobile
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Logistics

Every shipment visible from pickup to signature

A freight forwarder handling sea, air, and domestic trucking could not tell a customer where their cargo was without calling three people. We rebuilt job costing on ERPNext, put tracking online, and moved delivery proof onto phones.

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Faster invoicing
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Fewer status calls
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Shipment visibility
ERPNextLogisticsWeb PortalMobile
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Healthcare

Patient records and pharmacy stock finally connected

A specialty clinic group ran patient scheduling, pharmacy stock, and billing in three unconnected systems. We consolidated on ERPNext Healthcare with strict role-based access, added patient self-booking online, and moved ward rounds onto tablets.

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Sites unified
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Shorter check-in queue
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Record access audited
ERPNextHealthcarePatient PortalMobile
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Insurance & Fintech

Claims settled in days, not weeks

A motor insurer processed claims through email, printed survey reports, and a legacy policy system. We built OJK-aligned accounting on ERPNext, an agent and adjuster portal, and a policyholder app that submits a claim in minutes.

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Faster claim settlement
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Agents onboarded
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Claim submission
ERPNextInsuranceOJK ComplianceMobile
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Construction

Project cost visible while the work is happening

A contractor running fourteen concurrent projects learned about cost overruns only at handover. We built project budgeting and procurement on ERPNext, a live cost dashboard for directors, and a site app for progress, manpower, and safety reporting.

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Projects tracked live
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Lower cost overrun
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Faster progress claims
ERPNextConstructionProject CostingMobile
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Agriculture

Harvest data from the block to the ledger

A palm-oil group recorded harvest on paper tickets that reached the office days later, making yield per block unknowable. We put mill production and estate costing on ERPNext and gave harvesters an app that works with no signal at all.

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Estates connected
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Field workers on the app
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Harvest ticket accuracy
ERPNextAgricultureOffline MobileAnalytics
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Education

One system for six campuses and every parent

A school foundation managed admissions, tuition billing, and payroll separately at each of six campuses. We consolidated on ERPNext Education, opened a parent portal for fees and progress, and moved attendance and grading onto teacher phones.

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Campuses unified
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Students enrolled
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Faster fee collection
ERPNextEducationParent PortalMobile
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Public Sector

Public service requests tracked end to end

A regional technical agency handled public service requests on paper disposition sheets with no way to answer where a request stood. We aligned budget and procurement in ERPNext, opened an online request portal, and digitised field inspection.

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Faster request turnaround
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Services online
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Procurement audit trail
ERPNextPublic SectorService PortalMobile
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